Freequently Asked Questions
WHERE ARE YOU LOCATED?
Our main studio is located in LingNanTiandi Foshan, China and our team members work from different locations worldwide!
DO I NEED A PAYPAL ACCOUNT?
We don’t offer Paypal as a payment option. We accept all major credit and debit cards, Shop Pay, Apple and Google Pay.
DO YOU ACCEPT CASH ON DELIVERY OR BANK PAYMENT?
We offer safe shopping and accept payment via all major credit cards. Cash on delivery and bank payment are NOT available.
WHICH CURRENCY ARE YOU USING ON YOUR WEBSITE?
Our store can display multiple currencies for a better shopping experience. However, the default checkout currency is US Dollars. If you are checking out with another currency, your bank will convert the amount to your currency based on the current foreign exchange rate. You may see the equivalen...
DO I HAVE TO SIGN FOR THE SHIPMENT?
No, signing for shipments is not necessary.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide. Not possible locations: Niue, French Guiana, the British Virgin Islands, Aruba, New Caledonia, Bahrain, Cayman Islands.
HOW CAN I TRACK MY PACKAGE?
We partner with FEDEX to offer a seamless tracking and delivery process.
You will receive an email with the tracking information after your order is placed and your package leaves our warehouse, generally within 24-48 hours. That email includes a link to your order tracking page.
HOW LONG IS THE SHIPPING TIME?
Transit time can vary by location, but always aim for your order to arrive as quickly as possible. General transit times are: US, UK, Canada, Europe | 3-7 business days Worldwide | 10-17 business days
WHAT IS THE PRICE OF SHIPPING?
FREE SHIPPING